- Why is my case no longer attended to by the financial institution which granted the loan?
Financial institutions are focusing more and more on their core business. For this reason they delegate activities that are not part of their core business to service providers who are specialized in exactly this sector. Servicing Advisors are such a service provider in the field of accounts receivable management of distressed loans.
Will my property have to undergo foreclosure?
We constantly search for cooperative answers because they are the best solution for you as a borrower and for the holder of claim. However, in cases where it is not possible to reach an amicable agreement, enforced resolution of the property serving as collateral cannot be prevented as a last resort to realize the claim. Please contact us and give us the chance to help you find a solution.
What can I do in order to improve my situation and to prevent enforcement measures?
We are not interested in enforcement measures. We would much rather work together with you to find cooperative solutions. In order to be able to do so we need to understand your situation and know your financial circumstances. Please contact us. The best way to prepare for our conversation is by reading the form sheet self-information (pdf, 43KB). Then we will discuss further proceedings with you.
What possibilities are there in general to solve the payment problem?
This depends on your loan, your financial circumstances and the overall situation. Special payment agreements, discharge of the claim by a third party institution or the ideal sale of the property serving as collateral with our professional support are a possibility, for instance. Our company’s cooperation with clients is always based on a thorough analysis of the situation. Please help us to understand your problem.
